Last updated: January 05, 2026
1. Company Information
The Plumbing School Ltd (“Company”, “we”, “us”, or “our”)
- Registered in England & Wales: Company No. 16098512
- Registered Address: 70 Osborne Road, East Cowes, Isle of Wight, PO32 6RZ
- Contact:
Website & Services: www.plumbingschool.co.uk, including all courses, training materials, and related products or services (collectively, the “Services”).
2. Acceptance of Terms
By accessing or using our Services, you agree to these Terms & Conditions. If you do not agree, you must not use the Services.
These Terms constitute a legally binding agreement between you and The Plumbing School Ltd. Supplemental terms or policies posted on the website are incorporated by reference.
3. Eligibility
- You must meet the minimum age requirement for the Service you access.
- You must provide accurate information and comply with all applicable laws while using the Services.
4. Payments
- Payments for Services must be made in full, unless otherwise stated.
- We may accept multiple forms of payment (Visa, Mastercard, PayPal, approved finance providers).
- Prices are in GBP and subject to change.
- All charges will be processed at the time of booking.
- Additional course-specific payment terms may apply (see course addenda).
Course-Specific Payments:
- Some courses require a deposit, while others are paid in full at the time of booking, depending on the course. Course places are limited, and any deposit confirms your enrolment.
- Any remaining balance must be paid in full before the course commences, unless the learner is funding the course through an approved third-party finance provider.
- Where third-party finance is used, full payment will be received by us at the start of the course in accordance with the finance provider’s terms.
- No certification will be issued until full payment has been received, regardless of attendance or course completion.
- Additional course-specific payment terms may apply (see course addenda).
5. Intellectual Property
- All content, course materials, software, text, images, logos, and trademarks (“Content”) are owned by or licensed to The Plumbing School Ltd.
- You may view, download, or print Content for personal, non-commercial use only.
- No copying, redistribution, resale, or public display of Content without written permission.
- Breach of IP rights may result in termination of access and legal action.
6. Learner/Customer Conduct
You agree to:
- Act lawfully and respectfully when using Services.
- Refrain from harassment, abusive language, or illegal activity.
- Not misuse the website, materials, or other users’ data.
- Provide accurate information and not impersonate others.
7. Practical Training, Workwear & Safety
7.1 Practical Training Environment
Many of our courses involve hands-on practical training delivered in a workshop environment. Learners will work with tools, pipework, equipment, and materials commonly used within the plumbing and heating industry.
7.2 Workwear Requirements
Learners must attend all practical sessions wearing appropriate workwear suitable for a workshop environment. This includes, but is not limited to:
- Work trousers (shorts are not permitted)
- Sturdy work shoes or safety footwear
- Practical clothing appropriate for hands-on training
For health and safety reasons, learners wearing unsuitable clothing or footwear may be refused access to practical sessions and asked to return home to change. Any training time missed as a result remains the learner’s responsibility.
7.3 Health & Safety Compliance
Learners must follow all health and safety instructions provided by tutors and staff at all times. Failure to comply with safety requirements may result in removal from practical sessions or, in serious cases, termination of enrolment without refund.
7.4 Minor Injuries & Accidents
Practical training carries a normal level of risk. Minor injuries, such as small cuts or abrasions, may occasionally occur when using tools or handling materials.
Where appropriate:
- Minor injuries will be treated on-site
- An accident report will be completed
- Learners will be advised to seek further medical attention from their GP or A&E if required
Learners acknowledge that they are responsible adults and accept the inherent risks associated with practical plumbing and heating training.
7.5 Assumption of Risk
By enrolling on a course involving practical training, learners acknowledge and accept the normal risks associated with workshop-based learning and agree to take reasonable care for their own health and safety.
8. User-Generated Contributions
- Where allowed, submissions (feedback, reviews, or content) must be truthful, lawful, and original.
- You grant The Plumbing School Ltd a royalty-free license to use submissions for promotional or operational purposes.
- We may remove content that violates these Terms.
9. Third-Party Content & Links
- Services may link to third-party websites or content.
- We are not responsible for accuracy, availability, or damages from third-party sites.
- Purchases or interactions with third parties are solely between you and the third party.
10. Liability & Disclaimers
- Services are provided “as-is”.
- Liability is limited to the amount paid by you for the Service.
- We are not liable for indirect, incidental, or consequential losses, including lost profits or data.
- We make no warranties regarding the accuracy, completeness, or results of the Services.
11. Indemnification
You agree to indemnify and hold harmless The Plumbing School Ltd, its officers, employees, and agents from claims, damages, or losses arising from your use of the Services or breach of these Terms.
12. Privacy
13. Term & Termination
- We may suspend or terminate access at our discretion for breaches of these Terms or unlawful activity.
- Termination does not affect rights accrued prior to termination.
14. Modifications
- We may update Terms at any time.
- Changes take effect when posted on the website.
- Continued use after updates constitutes acceptance.
15. Governing Law & Dispute Resolution
- Terms governed by laws of England & Wales.
- Disputes:
- Attempt informal resolution for 30 days.
- If unresolved, arbitration under UK law.
- UK courts have jurisdiction if arbitration unenforceable.
16. Contact
For questions or complaints:
